Welcome to 42agent. If you have not experienced 42agent for Taobao shopping yet, have a look at what other customers say. If you have already received a package from us, we look forward to your review. Please share your compliments if you are satisfied with our service — positive or constructive, every review matters to us.
J [ 2023-01-20 19:44:39
| Australia ]
Another successful order with 42agent! Excellent customer service that is professional and fast. Received my package ahead of time in great condition. Thank you!
C [ 2021-03-19 06:27:48
| United Kingdom ]
Over 4 years i've made many orders with this team and every single time they are accommodating, helpful and always swift to answer. I've never felt worried ordering and always felt supported. For example when I needed help buying something I wasn't sure I would be able to order, they replied to my support ticket immediately and created an order and started the process so quickly! If my item is heavy they would explain how it would increase the shipping price and ask if I would be okay with it. If something I'm buying is a pre-order I didn't know about, the agent checked with me first and let me know in good detail when to expect it so I knew before paying I would wait. They are very considerate and even gave me the option of sending the order in one go or waiting for all the items to arrive without me even asking if that was something that could be one. And later when I wanted an extra of an item they accommodated by adding the price to the second payment rather than me needing to open a new order. Honestly 42agent team, you are the best, thank you for all your hard work, you all amaze me every single time I use your service, I am always so grateful!
Yangyg
@42agent replied [ 2021-03-22 20:56:46 ]
Thank you for taking time out of your busy schedule to write us such a detailed evaluation! Thank you for your high recognition and evaluation of our work! We couldn't have come so far without your constant support and company all these years. We hope we can all develop better and better in the future! At the same time, we also hope that you can give us more suggestions or opinions.
J [ 2021-01-20 14:51:40
| Australia ]
Fantastic customer service, fast and affordable shipping, and really easy to use! Thank you for your wonderful service.
Sailing
@42agent replied [ 2021-01-21 10:34:08 ]
Thanks for your feedback! Thanks for your trust in us! We will try our best to provide you the best service .
Ma** [ 2019-06-29 20:15:51
| Netherlands ]
You are the best! Thanks a lot. Very happy with your excellent level of service.
Edison
@42agent replied [ 2019-07-02 17:04:46 ]
Thank you very much for your satisfaction with our service, we will continue to improve the service level.
R*b [ 2019-02-05 00:58:35
| United Kingdom ]
Received my order today. Very impressed with the safe packaging - Everything is perfect, thank you for taking great care with the items.
Edison
@42agent replied [ 2019-02-11 16:01:06 ]
Please be assured that we have very professional packagers to ensure that your goods are not damaged during transportation.
R*b [ 2019-01-16 23:54:48
| United Kingdom ]
Very helpful customer service. They guided me throught the shipping options to help me decide which option would be best. All items packaged very safely! And the whole process was nice and fast. Excellent service, all in all, thank you. :)
Edison
@42agent replied [ 2019-01-17 16:45:06 ]
Please rest assured that we have professional packaging staff, each item will be carefully packaged, the purpose is to safely reach your hands. And we would like every customer to receive their package through cheap and fast shipping.
Lu** [ 2019-01-05 04:20:56
| United Kingdom ]
Used them countless times to help buy from taobao over the years! great communication, helpful staff, great system making ordering easy, and status page which shows when things arrive/havent arrived is really useful. Packages have always arrived in a timely fashion <3
Edison
@42agent replied [ 2019-01-07 17:06:22 ]
Thank you for your serious feedback and your affirmation of our work. Your support is our driving force for continuous improvement. I wish you a happy life.
K [ 2018-05-22 00:59:47
| England, United Kingdom ]
Professional and quick service. Ordered and arrived within a fortnight! Highly recommended!
Frank
@42agent replied [ 2018-05-23 01:25:03 ]
Thank you very much and best wishes to you! :)
He**o [ 2018-05-12 18:20:01
| Canada ]
Very fast shipping like usual. I'm very pleased :)
Frank
@42agent replied [ 2018-05-15 00:22:45 ]
Yeah, hearing that you have received your parcel very quickly makes us very happy too. :)
Ma** [ 2017-09-19 11:56:09
| Philippines ]
Customer service is superb!
Purplexu
@42agent replied [ 2017-09-23 22:58:50 ]
We do appreciate!
Ma** [ 2017-03-09 17:53:54
| Netherlands ]
Thank you so much to Dune and Monica for your helpful and friendly service! My items arrived a week before expected and they were very well packed. I'm over the moon. Look forward to working with you again! I highly recommend TaobaoRing/42agent to anyone reading this as you are easy to communicate with, skilled at negotiating, and above all you are reliable agents. In a nutshell, you're the best!
Monica
@42agent replied [ 2017-03-10 23:26:25 ]
Wow, thanks for your acclaim to Dune and Monica, and they are so excited and happy after heard it! Yeah, it is really fast for you to receive it, which means you are a lucky dog!^^ Anyway, thanks for your trust and recommendation.:D
Ja**in [ 2017-01-12 16:36:09
| Germany ]
big thank you for ordering so nice things for me.It always arrives in perfect condition.
Monica
@42agent replied [ 2017-01-13 01:29:27 ]
It is so joyful to hear that from you! Just enjoy your wonderful items and hope we can see you again! Nice day! :D
Ju**a [ 2016-10-08 20:44:29
| Sweden ]
I ordered about 20 items or something. TaobaoRing/42agent was very kind and sent me pictures of the items, answered my questions, combined my orders, sent with cheaper shipping. And it was sent as a gift too (no need to pay customs). I'm very pleased with the service, will be back!
Monica
@42agent replied [ 2016-10-12 22:29:32 ]
Actually, we try to meet all your requirements if we can do that, even if it is so hard and difficult, because we aim to offer the best service and can help your save much money. Welcome back to us and hope we can go together all the time.:D
Er**a [ 2016-03-29 01:33:20
| United States ]
Once again, TaobaoRing/42agent never fails to make me happy to shop with them. I had a few minor changes in my order and asked A LOT of questions that one will go insane, but TaobaoRing/42agents customer support was VERY patient and answered my questions in less than two days.
K [ 2015-12-07 08:02:10
| United States ]
Shipped quickly. Shoes like like described. Thanks again!